Returns & Exchanges

At ZAPAKA, we want you to feel confident in your vintage-inspired style, which is why we offer a 30-day return window for items in their original, unworn condition. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick resolution for a refund or size exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online Return Center and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email or generate a QR code for drop-off.

• 3.
  Package Securely

  Place the items with original tags attached into the original packaging or a sturdy mailer to ensure they arrive safely at our warehouse.

• 4.
  Receive Refund

  After our team inspects your return, we will process your refund to your original payment method or ship your exchange within 5-7 business days.